
Kysymyksiä
ja vastauksia
Täältä löydät vastaukset yleisimpiin MID Wellbeing -ratkaisua koskeviin kysymyksiin.
How does MID differ from traditional HR surveys?+
A traditional HR survey can easily feel like an obligation: a link is sent, reminders follow and the response rate declines. MID is an app employees use primarily for themselves – for their own analysis, a daily pulse, a streak, small rewards and personalized coaching. Sometimes MID offers a cocktail recipe, sometimes a question the user has never considered before. Wellbeing questions are part of the same continuous experience, not a separate survey campaign.
Where is my data stored?+
Data is stored securely in trusted cloud services and processed in accordance with the GDPR, or General Data Protection Regulation. Privacy and anonymity are of primary importance to us.
How does MID work?+
MID is a well-being application where employees receive individual support, insights and everyday sparring through artificial intelligence-based interaction. MID does not provide ready-made answers, but helps the user to structure their own thoughts and find new perspectives. For the employer, MID creates an anonymous overall picture of the well-being of the work community from the feelings and thoughts of the staff.
Where can employees download the MID Wellbeing app?+
MID Wellbeing is available from both the App Store and Google Play. Open the download page and you will be directed automatically to the app store for your device.
Download the MID Wellbeing app →
Can the employer see what I write?+
No. MID is anonymous and the employee's personal channel for reflecting on thoughts, insights and support. The employer only receives anonymous summaries and organizational-level analytics. If the employee wishes, he can send an anonymous message to management. Its display is also timed so that the sender cannot be identified.
Who is MID suitable for?+
MID is suitable for work communities that want to improve interaction, self-direction and psychological safety. It is aimed at organizations that want to utilize modern technology to support workplace well-being.
Does MID offer coaching?+
MID offers ongoing everyday support for employees and supervisors. It helps develop thinking, interaction and well-being through daily insights, artificial intelligence-based support and practical perspectives. MID works as a standalone solution, but it can also be used as part of coaching, training and workplace well-being programs together with the company's own or external experts.
Can the employer also remain anonymous?+
Yes. MID Wellbeing does not require an organization to use its legal name within the service. The organization can choose the name or alias under which it appears on the platform. The legal details required for payments and invoicing are handled separately by Stripe.
Is MID genuinely anonymous for employees?+
Yes. As a starting point, MID does not want to know who an employee is. We therefore recommend signing in with an identifier that does not reveal your identity – for example Apple’s Hide My Email, a separate Google account or a made-up address for email sign-in, such as cat@cat.com. There is one important point to remember when using a made-up email address: if you forget your password, it cannot be recovered by email because the address does not actually receive messages. The employer cannot see an individual employee’s chats, test responses or personal profile. The organization sees only a securely anonymized overview.
Is MID completely hack-proof?+
No. No system is completely hack-proof. That is why MID’s security is based not only on protecting the system as well as possible, but also on not wanting to know more about an employee than is necessary in the first place. If a user signs in with a made-up email address or Apple’s Hide My Email, for example, and does not provide identifying information, MID does not ordinarily know who is actually behind the account. Information we do not have cannot be stolen from us.
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